Generous Chat is packed with powerful features, but quick setup can be tricky. We've curated a list of essential features to help you get started. By setting these up, you'll unlock the most valuable functionalities.
Activate email notifications from Settings > Notifications. Make sure to activate the following options: Agent email notifications, Sounds admin > Incoming conversations and messages, and Push notifications.
Configure the SMTP server under Settings > Notifications > SMTP. Afterwards, test the email feature by sending a trial email from Settings > Notifications > Send an agent email notification.
Navigate to Settings > Messages and set up the follow-up message and offline message